7 * 24-hour after-sales service, providing free product usage consultation and troubleshooting (phone/video), responding to customer technical inquiries or complaints within 1 hour. Repair time: Complete fault diagnosis within 2 working days for returned equipment and repair within 2 working days.

Adopting a standardized order process to track service progress, with orders to follow, ensuring that issues can be traced and reviewed.

Engineers are proficient in product and fault diagnosis, with on-site debugging, remote guidance, and cross departmental collaboration capabilities.